Privacy Policy


Wool Blanket Online are committed to protecting the privacy of its customers. When you make a purchase from our store, as part of the process, we collect the personal information you give us such as your name, address and email address. We will only use the information that we collect about you lawfully (in accordance with The General Data Protection Regulation, known as GDPR). We collect information about you to process your order and to provide you with the best possible service. We only send promotional email or mail to you with your prior consent and do not pass any of your information to third parties without first gaining your explicit consent.


We need to collect the following information from you to process your order and notify you of the status of your order. Your Name, Company Name, Address, Email address and Payment or Credit or Debit card details.
We will never collect sensitive information about you without your explicit consent, however additional information you may provide us with may be used to personalise your visits to our web site.
You can check the information that we hold about you by logging into our web site and using the contact us form.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 


When you enter credit card information on the Wool Blanket Online website we use secure servers to ensure that all details are encrypted at your browser before they are sent to us. We store credit card details in an encrypted way within a secure database. The servers are physically secured in a dedicated data centre. This is done via third party sites Shopify Payments and PayPal. See Third Party Policy below for more details.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should log onto our website and use the contact us form on our "About Us" page or email us at

We use reputable third-party banking, PayPal and Shopify Payments, to handle our credit card transactions and order fulfilment. We also use Royal Mail and selected courier services to handle delivery. Our site is run by Shopify and we use Linnworks to process orders. They only receive the information needed to verify and authorise your payment card, process your order or deliver your order. All such organisations are under strict obligation to keep your personal information private.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. We encourage you to check their privacy statements.


We use Mailchimp for marketing emails. Your data will not be held by them unless you have opted IN to our Newsletter. You can choose to have this data removed at any time by unsubscribing.
Wool Blanket Online is committed to upholding Data Protection Principles of good information handling practice.