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We aim to offer reliable and simple delivery options worldwide.
UK Delivery
*UK Express Delivery orders must be received Monday to Friday before 4pm for same day dispatch. Please note for items over 4kg we please ask for express orders to be received by 11.30am.
Standard & Economy delivery orders received before 4pm will be dispatched the same working day.
Standard, Economy & Express delivery orders received after 4pm will be dispatched the next working day.
Most items are sent via Royal Mail Tracked Service. Heavy items over 2kg may be dispatched in separate parcels or sent by courier at our discretion.
Worldwide Delivery
Postal/courier services are working hard to maintain services over borders and across the globe, however delays should be expected. Many countries have implemented special measures to combat the spread of Coronavirus COVID-19, especially at the borders. Due to Brexit, there has been some changes on shipping to Europe. This has led to delays at Customs checkpoints in Europe. Thank you for your patience as we navigate through these unprecedented times.
Europe Standard (5 - 28 working days)
Europe Express*² (2 - 7 working days)
Rest of World Standard (5 - 28 working days)
Rest of World Express*³ (2 - 7 working days)
Our costing for international orders is based on the weight of your order. This is calculated at the checkout for you, the prices can also be seen below.
* International Express Delivery orders must be received Monday to Friday before 1pm for same day dispatch.
Standard delivery orders received before 4pm will be dispatched the same working day.
Standard delivery orders received after 4pm will be dispatched the next working day.
Most items are sent via Royal Mail International Tracked. Heavy items over 2kg may be dispatched in separate parcels or sent by courier at our discretion. International Express delivery orders are sent via courier.
*² Europe Express only available for: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Sweden
*³ Rest of the World Express only available for: Canada, United States
For express delivery in other countries, please contact us for a quote.
Customs and Duties and VAT
For all UK consumers, VAT is charged at 20% rate and is included in the price.
For goods exported to consumers outside of the UK, VAT will be zero rated.
As all orders are shipped directly from the UK, you as the consumer may have to pay customs fees when your parcel reaches the country you live in. You as the consumer are responsible for any import duties, customs and local sales taxes, and you’ll need to pay these fees to release your order from customs. We don’t have any control over customs and import tax and we can't tell you exactly how much you will be charged, as this varies widely depending on the country you live in. Any orders with a value above the threshold amount will be charged import fees, so we recommend contacting your local customs office for more information before placing your order.
If you refuse a delivery because you do not want to pay the import duties, custom charges and local sales taxes we cannot refund the cost of the goods, unless the goods are returned to us. It will be at the discretion of the courier and imports office to decide if they return the goods to us or destroy the items. Shipping costs are non-refundable.