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Orders must be received before 3 pm for same-day dispatch. Heavier orders may be sent in separate parcels or with couriers at our discretion. We may use couriers if Royal Mail services are unavailable.
Our costing for international orders is based on the weight of your order. This is calculated at the checkout for you. All orders to the EU include VAT.
All international orders will likely be dispatched 1 working day after purchase. At the checkout you can see how many working days your order is likely to take. Most items are sent via Royal Mail International Tracked. Heavier orders may be split into multiple parcels at our discretion. We will also use couriers at our discretion to offer you the best service and price.
Express shipping is available for the following countries:
Australia, Austria, Finland, France, Germany, Ireland, Italy, Japan, Lithuania, Netherlands, New Zealand, Singapore, Spain, USA
Our website only accept orders under 10kg, if you are placing a very large order please contact us for a shipping quote.
We currently cannot ship to the following countries:
Afghanistan, Armenia, Ascension Island, Azerbaijan, Belarus, China, Congo-Brazzaville, Congo-Kinshasa, Denmark, Egypt, Equatorial Guinea, Eritrea, French Guiana, Guinea, Guinea-Bissau, Haiti, Iraq, Kuwait, Laos, Lebanon, Liberia, Libya, Myanmar (Burma), Nauru, Papua New Guinea, Russia, Sierra Leone, Somalia, South Sudan, Sudan, Tristan da Cunha, Tunisia, Ukraine, Yemen, Zimbabwe
For all UK consumers, VAT is charged at 20% rate and is included in the price. For EU customers, VAT will be charged on all orders at each countries rate.
For all other goods exported to consumers outside of the UK, VAT will be zero rated.
Order to EU countries will have the VAT & duties included in the price, and there should be nothing to pay on delivery.
As all orders are shipped directly from the UK, you as the consumer may have to pay customs fees when your parcel reaches the country you live in. You as the consumer are responsible for any import duties, customs and local sales taxes, and you’ll need to pay these fees to release your order from customs. We don’t have any control over customs and import tax and we can't tell you exactly how much you will be charged, as this varies widely depending on the country you live in. Any orders with a value above the threshold amount will be charged import fees, so we recommend contacting your local customs office for more information before placing your order.
If you refuse a delivery because you do not want to pay the import duties, custom charges and local sales taxes we cannot refund the cost of the goods, unless the goods are returned to us. It will be at the discretion of the courier and imports office to decide if they return the goods to us or destroy the items. Shipping costs are non-refundable.